Refund and Returns Policy
Effective Date: January 6, 2025
Thank you for shopping at Bunitopin. We value your satisfaction and strive to provide a seamless shopping experience. Please read our Refund and Returns Policy carefully to understand your rights and obligations regarding returns, refunds, and exchanges.
1. Returns
Eligibility for Returns
To be eligible for a return, your item must:
Be unused and in the same condition that you received it.
Be in the original packaging.
Include proof of purchase (e.g., receipt, order confirmation).
Non-Returnable Items
The following items are not eligible for return:
Gift cards.
Customized or personalized products.
Items marked as “final sale.”
Return Window
You may return items within 30 days of receiving your order. Returns made after this period will not be accepted.
2. Refunds
Processing Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to the original payment method within 7-10 business days.
Partial Refunds
Partial refunds may apply in cases where:
The item is returned in a condition different from its original state.
The return is initiated beyond the eligible return period but within an acceptable timeframe.
Late or Missing Refunds
If you haven’t received your refund:
Check your bank or payment account.
Contact your payment provider, as processing times may vary.
If you still have not received your refund, please contact us at support@bunitopin.com.
3. Exchanges
Exchanges are available for defective or damaged items only. To initiate an exchange, please contact us at support@bunitopin.com with proof of the defect or damage.
4. Shipping Costs for Returns
Customer Responsibility
You are responsible for covering the shipping costs for returning items unless the item was defective or incorrect upon delivery. Shipping costs are non-refundable.
Defective or Incorrect Items
For defective or incorrect items, contact us at support@bunitopin.com to arrange a prepaid return label.
5. Subscription Cancellations
Subscriptions can be canceled at any time through your account settings. Refunds for subscriptions will be issued only for unused services, and prorated amounts may apply depending on the terms.
6. Contact Us
For questions or concerns about this Refund and Returns Policy, please contact us:
Email: support@bunitopin.com
Website: bunitopin.com
By making a purchase, you agree to the terms outlined in this Refund and Returns Policy. We reserve the right to update or modify this policy at any time without prior notice.